Privacy Policy

'TickKit' (hereinafter referred to as the "Service") values users' personal information and complies with the "Personal Information Protection Act" and related laws. This Privacy Policy informs you of the purposes and methods for which the personal information you provide is used and what measures are being taken to protect your personal information.

Article 1 (Items and Methods of Personal Information Collection)

The "Service" collects the following personal information for member registration, smooth customer consultation, and service provision.

  1. Collected Items (Required): External social account information (Apple ID or Google account identifier), nickname, profile photo
  2. Automatically Collected Items: Service use records, access logs, cookies, device identification numbers (ADID/IDFA)
  3. Collection Method: Direct input by the user during application execution and member registration or automatic generation on the device

Article 2 (Purpose of Collection and Use of Personal Information)

The "Service" uses the collected personal information for the following purposes.

  1. Member Management: User identification, confirmation of sign-up intention, prevention of unauthorized use by bad users, confirmation of withdrawal intention
  2. Service Provision and Improvement: Provision of to-do management functions, in-app payment service linkage and confirmation, service optimization
  3. Marketing and Advertising: Information on new services and events, customized advertisements, and tracking access frequency

Article 3 (Retention and Use Period of Personal Information)

  1. The "Service" in principle destroys the user's personal information without delay when the user requests withdrawal from membership or withdraws consent to the collection and use of personal information.
  2. However, if it is necessary to preserve it in accordance with the provisions of relevant laws, personal information is stored for a certain period as prescribed by the laws below.
    • Records on contracts or subscription withdrawal, etc.: 5 years (Electronic Commerce Act)
    • Records on payment and supply of goods, etc.: 5 years (Electronic Commerce Act)
    • Records on consumer complaints or dispute resolution: 3 years (Electronic Commerce Act)
    • Service access records (log): 3 months (Protection of Communications Secrets Act)

Article 4 (Personal Information Destruction Procedure and Method)

  1. Destruction Procedure: When a user withdraws from membership, the information is immediately destroyed after the purpose is achieved in accordance with internal policies and laws. (However, information subject to Article 3, Paragraph 2 is safely stored in a separate DB for the statutory period before being destroyed.)
  2. Destruction Method: Personal information stored in electronic file format is permanently deleted using technical methods that cannot reproduce the records.

Article 5 (Provision and Entrustment of Personal Information to Third Parties)

  1. The "Service" does not provide users' personal information to external parties.
  2. However, for in-app payments through Apple and Google platforms, payment-related information may be provided to each store platform for payment processing.

Article 6 (User Rights and How to Exercise Them)

  1. Users can view, modify, or request deletion (withdrawal) of their personal information at any time through the settings menu in the app or the customer center.
  2. If a user requests correction of an error in personal information, the information will not be used or provided until the correction is completed.

Article 7 (Matters Concerning the Installation, Operation, and Refusal of Personal Information Automatic Collection Devices)

  1. The "Service" may collect advertising identifiers (ADID/IDFA) to provide personalized services to users.
  2. Users can directly control this by blocking or allowing ad tracking in the settings menu of their mobile device.
    • iOS: Settings > Privacy > Tracking > Disable 'TickKit' app permission
    • Android: Settings > Privacy > Ads > 'Opt out of Ads Personalization'

Article 8 (Technical/Administrative Protection Measures for Personal Information)

The "Service" takes technical and administrative measures to ensure safety in handling personal information so that it is not lost, stolen, leaked, falsified, or damaged.

Article 9 (Personal Information Protection Officer and Contact Information)

The following officer is designated to protect users' personal information and handle related complaints.

Personal Information Protection Officer


Notice Date: February 1, 2026
Implementation Date: February 1, 2026